Aquasave

Aquasave save water by earn

Privacy policy

aquasave privacy policy

Last revised: 09/06/2024

The purpose of AquaSave is to process your personal data in accordance with the regulations in force at any given time.

As a European company, we act in accordance with the General Data Protection Regulation (“GDPR”: Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).

In this privacy policy we explain the processing of your personal data in the provision of our services.

We encourage you to read and understand the information in this Policy and to periodically review our updates.

If you have any questions or concerns about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact our privacy and data protection office us at:

Via Email: [email protected]

Via this Link: https://aquasave.io/about-us/#contact

Via snail mail:  Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5 // Sepapaja tn 4, 11415

  1. WHO IS THE OBTAINED FROM THE AQUABANK DEVICE.?

DePIN Systems OÜ, as known as AquaSave, acts as controller of the personal data that you, as a data subject, provide for the following services

The company’s registration details are as follows:

  • DePIN Systems OÜ: (registration 16969476)
  • Located at Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5 // Sepapaja tn 4, 11415.
  1. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

You may exercise your rights of access, portability, rectification, erasure, restriction and objection. You will also have the right not to be subject to automated decision-making.

In addition, you may revoke, at any time, the consent that you have given, with no legal effect on any processing carried out prior on the basis of said consent.

To exercise your rights, you should contact us by any of the means listed in this Policy.

Finally, you can lodge a complaint with the Estonian Data Protection Inspectorate:

  1. WILL YOUR PERSONAL DATA BE TRANSMITTED TO THIRD-PARTY COUNTRIES?

AquaSave uses its best efforts to guarantee that the company’s service providers ensure that personal data is kept within the European Economic Area.

In the event that international data transfers take place, the provisions of GDPR will be complied with and you will be informed accordingly.

  1. WITH WHOM DO WE SHARE YOUR DATA?
  • Government agencies and private entities, when there is a legal obligation to disclose it to them.
  • Some third-party service providers that have access to your personal data and who process this data, as the data processor, on behalf of AquaSave. 

AquaSave follows strict criteria when selecting its service providers so as to ensure compliance with its data protection obligations.

  1. FOR WHAT PURPOSE AND ON WHAT LAWFUL BASIS DO WE PROCESS YOUR PERSONAL DATA?
  1. Provision of services

When you are interested in any of our products or services and request information about them and/or the initiation of a contracting process, we will process your personal data for the purpose of assisting you and answering your queries or questions, processing your request and carrying out the preliminary procedures necessary to proceed with such contracting.

If you finally contract any of our products and/or services we will process your personal data to proceed with the signature, maintenance, development and execution of the contract.

The personal data we will use will be: (i) your identification and contact details; (ii) your shipping and billing details; and (iii) data relating to the transaction.

The lawful basis of this processing is your request for the adoption of pre-contractual measures aimed at contracting any of the products and/or services offered by us.

  1. Commercial Communications

We will use your personal data to send you commercial communications about our products and services in order to keep you updated.

The personal data we will use will be your identification and contact details.

The lawful basis for this processing is your consent. You may withdraw your consent in any of our commercial communications sent to you by email or by contacting us. Withdrawing your consent will not affect your contractual relationship with us.

  1. Surveys and other communications

From time-to-time AquaSave may request information. Participation in these is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information may also be used for purposes of monitoring or improving the use and satisfaction of the services.

The lawful basis for this processing is the AquaSave’s legitimate interest in measuring the quality of the services we provide.

The personal data we will use could be: (i) identification data; (ii) contact details; (iii) demographic information (such as zip code, age level).

  1. Aggregation of personal data

AquaSave will use techniques to aggregate your personal data and analyze consumer behaviour in a given geographic area. Aggregate information involves information about groups of consumers that can no longer be linked back to any individual’s personal information.

Aggregated data, which will not allow you to be identified, may be shared with third parties.

We will apply data aggregation techniques on your postal address and consumption data obtained from the AquaBank device.

The lawful basis for this processing is the AquaSave’s legitimate interest in measuring the quality of the services we provide.

  1. HOW DO WE OBTAIN YOUR DATA?

Directly from you, through the information that you provide when you request, contract, maintain and make use of products and/or services with us or marketed by us, both directly and indirectly and through any of the channels.

  1. HOW LONG DO WE KEEP YOUR DATA?

We will process your personal data for as long as the contractual relationship remains valid and remains necessary for the purpose for which it was collected.

When your personal data become no longer necessary for the purposes set out in this document, we will store it and we will not carry out any processing other than storing the data to make it available for the competent public administrations, judges and courts, or the public prosecutor’s office, for any possible liabilities arising from the contractual relationship maintained or related to the data’s processing.

  1. HOW WE PROTECT YOUR INFORMATION?

We adopt data collection, storage and processing technical and organizational measures to secure and protect against unauthorized access, alteration, disclosure or destruction of your personal information.

  • Information we get from your use of our website or services

When you browse or use our Site, we and our third party service providers collect information about the services you use, other websites you’ve visited and personal preferences. We also may collect your personal location while using our Site. This information includes: device-specific information (such as your operating system, mobile phone network, mobile device ID, and other device-specific unique device identifiers such as your computer’s internet protocol (IP) address), user information, specific geographical location and browsing and interaction habits. Our Site may use “cookies” or similar technologies to enhance User experience. A cookie is a small file placed on your device or computer. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser or mobile device. However, if you select this setting, you may be unable to access certain parts of our Site. We use these technologies to collect and store information about you when you interact with services or products that we offer.

HOW WE USE AND SHARE COLLECTED INFORMATION

AquaSave collects information to provide our services to you in the performance of a contract with you, or for our legitimate interests in better understanding our customer’s interactions and to create better products and services. We also share personal information we collect from the site to third parties that assist us in supporting us in providing our services, in understanding how you use our Site, and to provide advertising to us and on our behalf. These third parties are obligated to protect the information they process on our behalf in accordance with our policies and applicable law, and include: FullStory, Intercom, as well as the Google Analytics Advertising Feature. Specifically, AquaSave collects and uses Users’ personal information for the following purposes:

  • To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs. We and our service providers, such as Intercom, assist us in processing your request including through our chat box feature, which we offer for your use and convenience.
  • To improve our Site – We continually strive to improve our Site offerings based on the information and feedback we receive from you. For example, we and our service providers, including FullStory, to provide faster and better support to your customers and aid our engineering team in solving bugs and improving the user experience.
  • To process transactions – We will use the information you provide to process your order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails – Your email address will be used to send you information and updates pertaining to your order. It also may be used to respond to your inquiries. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.
  • Protect our rights or comply with legal process – We may disclose your personal information to enforce our rights arising from any contracts entered into between you and AquaSave; to comply with any court order, legal process, or respond to any governmental or regulatory request; or to protect AquaSave’s rights or property or the safety of AquaSave, our customers, employees, or others.
  • To market other products of Services to You – We may use your personal information in association with third party vendors, marketing firms or other companies to market or sell other non AquaSave products or services. For example, through Google Ads and Google Analytics, we create remarketing audiences based on specific user behavior, demographic information and interest data, and share those list with Adwords. We also use demographic and interest data in analytics reports to create automated profiles for marketing purposes. We create segments based on demographic and interest data. We and our third party vendors, including Google, will use this information to show you ads on sites across the Internet. We may also use cookies to serve ads based on your past visits to our website.
  • We retain the information we collect for as long as we needed for the above mentioned legitimate business purposes.

CONTACTING US

We welcome your questions, comments, and feedback, and will take steps to respond to you as soon as reasonably possible. If you have an unresolved privacy or personal information collection, use , or disclosure concern that we have not satisfactorily addressed, you also have the right to contact and lodge a complaint with a data protection supervisory authority.

Last Revised: 09/06/2024

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