terms and conditions
Last updated: 10/06/2024
PLEASE READ THE TERMS AND CONDITIONS OF THE PRE-SALE CAREFULLY
These terms and conditions (T&C) apply to the pre-sale of the AquaSave device.
The T&C explains the rules, requirements, restrictions, and limitations that users must abide by to use the AquaSave device, Web, App, and Platform, including any related access to the website and content concerning AquaSave. The T&C apply to you (“you” or the “Customer”) when accessing and using AquaSave services. This constitutes a binding agreement between you and DePIN Systems OÜ (AquaSave) (registration 16969476), located at Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5 // Sepapaja tn 4, 11415..
Placing a Pre-Order
At AquaSave, we appreciate your interest in our products and your participation in our pre-order campaign. We want to ensure that you fully understand our cancellation and refund policies before completing your pre-order purchase.
Items offered as ‘Pre-sale’ are products that are not in stock at the time of purchase. Therefore, the order will be shipped once the item is available to us.
When you place your Pre-Order, you will be charged the discounted price set forth in your Pre-Order, plus taxes, shipping, and any other governmental charges. Your placing a Pre-Order constitutes your express agreement for us to charge such amounts to your provided payment method
In order to place a Pre-Order, you will need to provide certain information, including your name, address, email address, billing information, and shipping information. It is your responsibility to ensure your information is accurate and up to date. If we do not have accurate information, we will not be able to keep you informed. You may change your information at any time before we notify you that your order is ready to ship by updating it in Shopify.
By participating in our pre-order campaign, you agree to the following conditions:
- Product Description: The AquaBank Saver is an innovative small-sized device located under the sink, which recirculates water through the pipes until it reaches the appropriate temperature, generating significant savings in both water and energy and thus making a great impact on the environment.
- Length: 225 mm (8.86 inches)
- Width: 130 mm (5.12 inches)
- Height: 125 mm (4.92 inches) useful, 139 mm (5.47 inches) total
- Weight: 3.4 kg (including cable)
- Voltage: 100-110 V or 220-240 V (as per plate)
- Frequency: 50 Hz or 60 Hz (as per plate)
- Maximum Power: 140 W
- Power in Use: 114 W
- Standby Consumption: 1 W/h
- Network Fuse (inert): 1 A or 2 A (as per plate)
- Protection Class: I
- Protection Rating: IP 21
AquaBank Saber represents a revolutionary innovation in the realm of sustainability and water use efficiency, serving as the central hub of the innovative AquaSave project. For more information check the documentation about the device https://docs.aquasave.io/docs/aquabank-revolution-depin/aquabank/hiwas
- Price: 549 excl. VAT and shipping costs The price conditions can be found in the relevant section of these T&Cs.
- Delivery Time: The estimated delivery time for pre-ordered products is 6 to 9 months from the confirmation of the order.
After customers request to participate in the pre-order, they will receive a notification via email. Upon successfully placing their order, they will then receive the confirmation email.
Confirmation of the order
When the AquaBank becomes available for shipment, we will notify you at the email address that you have on file with us on Shopify and the AquaBank(s) will be shipped to the shipping address that you have on file with us on Shopify. No further action is required by you to complete your order. You can access to the PreSale using https://aquasave.io/buy-and-earn/#whitelist
Delivery of the product
The estimated delivery time for our products is 6 to 9 months from the confirmation of the order. This time frame may vary depending on product availability, customer location, and logistical and customs conditions.
Delivery Delays
AquaSave is not responsible for delays in the delivery of orders that may arise due to circumstances beyond our control. These circumstances may include, but are not limited to:
- Supply Chain Interruptions: Failures or delays in obtaining raw materials necessary for the production of our products.
- Transportation Problems: Delays caused by logistical issues, including port congestion, carrier strikes, or problems on shipping routes.
- Customs Regulations and Procedures: Delays in customs inspections and import/export procedures in destination countries.
- Adverse Weather Conditions: Extreme weather events such as storms, floods, or snow conditions that may affect transportation.
- Force Majeure Events: Natural disasters, pandemics, armed conflicts, acts of terrorism, general strikes, or any other extraordinary and unforeseeable circumstance.
- Technical or Infrastructure Failures: Technical problems in production facilities, power supply interruptions, or failures in communication and technology systems.
- Changes in Legislation or Regulations: Unforeseen changes in laws or regulations affecting the production, transportation, or distribution of our products.
Delivery time after AquaSave notifies you that the product is ready for shipment
All delivery times quoted are approximate and shall not be are approximate and shall not be binding unless AquaSave has agreed to a specific time for delivery of the products.
Where AquaSave has not delivered the products within the agreed time for delivery, the Buyer shall be obliged agreed time for delivery, the Buyer shall demand delivery, in writing, from AquaSave.
The Buyer shall be entitled to terminate the contract if AquaSave does not deliver the products within thirty (30) days after receipt of of written notice from the Buyer demanding delivery. Buyer demanding delivery. The Buyer shall not be entitled to any other legal remedy in the event of late delivery.
Limitation of Liability
AquaSave will not assume any responsibility for direct or indirect damages, loss of profits, or consequential damages that may result from delays in the delivery of the products. This limitation of liability applies to the maximum extent permitted by law, always respecting the rights of consumers as established in the General Law for the Defense of Consumers and Users and other complementary laws, as well as in the applicable European legislative framework, including Directive 2011/83/EU on consumer rights.
No Guarantees
No Guarantees of Production Schedule or Device Configuration. Placing a Pre-Order does not guarantee you any priority over other purchasers and there is no guarantee as to shipping date based on your Pre-Order. You understand that, at the time of your Pre-Order, we may not have completed the development or manufacturing, or determined all of the specifications, features and appearance, of the AquaBank. You understand that the expected production schedule or configuration may change before the AquaBank is shipped to you.
PRICE
- Customers purchasing during the pre-order period will benefit from a discount, reducing the price from €699 to €549.
- The price is stated in Euros.
- Taxes are not included in the price. Customers are responsible for any applicable taxes based on their location and local regulations.
- Additionally, there are no shipping charges. Shipping costs, if any, will be calculated and added separately during the checkout process.
- The final price may vary based on factors such as currency exchange rates and any additional fees imposed by the customer’s bank or payment processor.
- Payment for pre-orders can be made securely through the website using either a credit card or Solana Pay. Please note that other payment methods may not be accepted for pre-orders.
Customers are encouraged to review the pricing details and terms carefully before placing a pre-order.
Cancellation and Refund Policy for Pre-Orders
Cancellation Policy
- Cancellations Before Shipping: Pre-order cancellations are only allowed within the first 2 days following the order placement. After this period, cancellations will not be accepted.
- Cancellations After Shipping: Cancellations are not allowed once the product has AquaBankn shipped.
Refund Policy
- Non-Refundable: Payments made for pre-ordered products are non-refundable. This policy applies due to the costs associated with the planning and production of pre-ordered products, as well as to ensure the viability of the project. The funds raised during the pre-order are used to cover initial costs that are not recoverable.
- Pre-Order Objectives: If the pre-order does not meet the minimum objectives established by AquaSave, the funds raised will not be refunded. Instead, customers may choose one of the following options:
- Participation: In a future pre-order with special conditions.
- Exceptions:
- If AquaSave is unable to deliver the product within the maximum period of 9 months due to reasons attributable to the company, a full refund will be made.
- If the received product is defective, a replacement will be offered at no additional cost.
No Resellers
Pre-Orders are not transferable. AquaSave may unilaterally cancel any Pre-Order that we believe is intended for resale or has otherwise been made in bad faith, or if we cancel production, discontinue the Bee, or otherwise become unable to fulfill Pre-Orders.
Legal Framework
Estonian and European product liability law as in force on the relevant date shall apply.
Governing Law; Disputes
All claims arising out of or relating to these Terms or your Pre-Order will be governed by law, without regard to conflict of law rules. Any dispute, claim, or controversy arising out of or relating to these Terms, including the determination of the scope or applicability of these Terms to arbitrate, shall be determined by arbitration in Tallinn, Estonia, before one arbitrator administered by the Arbitration Court of the Estonian Chamber of Commerce and Industry pursuant to its rules and procedures. To the extent the parties are permitted under these Terms to initiate litigation in a court, both you and AquaSave agree that all claims and disputes arising out of or relating to these Terms will be litigated exclusively in the courts of Estonia. You consent to personal jurisdiction in those courts and waive any right to a jury trial.
Miscellaneous
We retain the right to change or modify these Terms at any time. We will provide you with notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your Pre-Order and receive a refund. We may transfer our rights and obligations under these Terms to another organization, and any such transfer will not affect your rights or our obligations under these Terms. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If for any reason a court finds any portion of these Terms to be unenforceable, the remainder shall continue in full force and effect. These Terms represent the entire agreement governing your Pre-Order. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party
Privacy
The information you provide in connection with your Pre-Order will be subject to our Privacy Policy and Terms of Service.
Contact
For any questions or additional information, please contact our customer service through the usual channels.
Via Email: [email protected] / [email protected]
Via this Link: https://aquasave.io/contact/
Via Main Office: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5 // Sepapaja tn 4, 11415